Our Mission
To be an outstanding company by providing exceptional customer service through empowered people, guided by a set of SHARED VALUES.
The customer is our Top Priority
- Our Customer's needs are critical.
- The Customer is #1.
- The Customer is the center of all activities.
- Lose our Customers, lose our business. The Customer is WHY.
Everything CAN be improved
- Any process, system, service, or project can be made better.
- Continuous improvement is critical for success.
- The race is never over, if we slow down, others will pass us by.
Quality is everyone's job
- Everyone must do quality work.
- Inspecting/rechecking for quality before delivery is not enough.
- Quality throughout the process, not only at the end.
- Quality must be a given.
Teamwork Works
- The whole Viper Northwest team is greater than the sum of its parts.
- People working together can accomplish more than they can working separately.
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Our Mission (cont'd)
There is Value in diversity
- Differences in how people think and work are healthy.
- Combining people with different experiences and backgrounds promotes creativity and an exchange of ideas.
Support builds success
- Supporting others will lead to your own success.
- Everyone is expected to contribute to our "Team" regardless of position or experience.
1216 SE Jackson Street
Albany, OR 97322
Phn: 541-928-2529
Fax: 541-928-1526
"The achievements of an organization are the results of the combined effort of each individual."
-Vincent Thomas Lombardi
(Teamwork can accomplish magnificent feats)
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