Viper Northwest is focused on customer needs and expectations by meeting and exceeding quality standards set by the industry. We strive for perfection through continually improving a Total Quality System that will consistently out-shine our competition. We inspire confidence and the trust of customers, partners, suppliers, and regulatory bodies. We strive for excellence in all that we do.
Quality Assurance
Our reputation has been built on superb quality. If we fall short in serving our customers, we risk the loss of our valued relationships. It is our company-wide commitment to never compromise quality; not just in our products, but also in our integrity.
Quality per Customer Specifications
Through customer quality requirements and audits, time and time again we prove to surpass supplier qualifying standards. Our system is designed around the principles of ISO 9001:2000 and in many areas exceeds those minimums. Quality systems are in place that are designed to exceed customer expectations. Quality and Loss Prevention Systems help us realize cost savings; ours are the best in the industry. We also expect our suppliers to be in alignment with our quality philosophy.
Quality Control
Our quality goal is zero defects. Viper Northwest maintains a written quality management system that works in conjunction with all facets of our manufacturing environment, from estimating to production, planning to process control, and inspection to delivery. We guarantee your product to be free of defects.
Inspection
Compliance is guaranteed through the use of certified inspection instruments of the highest grade and latest technology. Instruments include our calibrated and certified Coordinate Measuring Machine and our computer controlled high precision Vision Inspection System. Accuracies are measured in millionths of an inch when required.
Continuous Improvement
As part of our quality program, feedback methods are in place throughout our company to continually gather ways to better ourselves and our quality control. Whether through consultation, training, or education, our commitment to a zero-defect goal is primary to making our customers’ experience first-rate.
Testing
As part of our total service commitment, Viper Northwest employs technicians for in-house non-destructive testing and operational certification of special components, automated assemblies, and sub-assemblies.
ISO 9001:2000 Certified
Our quality system is ISO 9001:2000 certified, with AS9100 registration imminent . Currently, customer quality audits continue to qualify us as a key supplier to many. Over time, we have been recognized by quality awards and have stood the tests to prove our system as effective.
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