Quality Per Customer Specifications
Time and time again we prove to surpass customer qualifying standards. Our quality system is designed to exceed the principles of ISO 9001:2000 and currently borders on the guides of AS9100. Quality controls are in place to surpass customer expectations in all area's of our company. Our goal is to assure you an outstanding quality relationship in everything we do. We all realize cost savings when quality and loss prevention systems work; and ours works well. We have also come to expect our suppliers to be in alignment with our quality philosophy.
Quality Control
 Our quality goal is zero defects. Viper Northwest maintains a written quality management system that works in conjunction with all facets of our manufacturing environment, from estimating to production planning to process control, inspection and delivery. We guarantee your product to be free of defects.
Inspection
Compliance is guaranteed through the use of certified inspection instruments of the highest grade and latest technology. Instruments include our calibrated and certified Coordinate Measuring Machine and our computer controlled high precision Vision Inspection System. Accuracies measured in millionths of an inch when required.
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Continuous Improvement
As part of our quality program, feed back methods are in place throughout our company to continually gather ways to better ourselves and our quality control. Whether through consultation, training or education our commitment to a zero defect goal is primary to serving our customers better than they have been served before.
Testing
As part of our total service commitment Viper Northwest employs technicians for in-house non-destructive testing, certification of operation of special components, automated assemblies and sub-assemblies.
ISO 9001:2000 Certified Supplier
Viper Northwest is a registered ISO 9001:2000 firm, Certificate Number A2818US. Not only is our quality system designed to ISO 9001:2000 standards, it borders on the AS9100 standards with a current road map in place to eventually obtain that certification as well. Customer quality audits are always welcome and appreciated as part of our continuous improvement program. Over time we have been recognized by customer quality awards and have stood the tests to prove our system as very effective. If AS9100 certification is a must for you, perhaps you should check our progress toward certification before moving on to any other supplier.
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